How Do You Lead During Times Of Chaos?


3 Ways To Stay Brave In The Face Of Uncertainty

When it comes to leading during times of chaos, how do you show up? Do you whip out your expertise to tame the uncertainty people are experiencing? Or do you admit that you don’t have all the answers but want to work together to find ways to make things better?

“We face a future of volatility, uncertainty, complexity, and ambiguity due to the current political, economic and cultural instability in which we find ourselves,” explained Professor Edgar Schein, author of Humble Leadership, when we interviewed him recently. “Leaders who can take a humble inquiry approach can accept this and adopt an attitude of curiosity as they invite people to share information and make group-based decisions.”

Leading from a place of humble inquiry can be challenging in a world where “experts” have become richly rewarded and celebrated. Often, people have become heavily invested in information bubbles that proclaim to be the only source of true facts. However, as President Volodymyr Zelensky noted as Russia invaded Ukraine, “We are different. But it is not a reason to be enemies.”

“An attitude of humble inquiry when approaching our relationships allows us to build a bridge of empathy and connection across our information bubbles,” explained Edgar. “It allows multiple perspectives to be respectfully considered and to surface shared hopes on which a solution can be built.”

So, how can you find the courage to be a humble leader in the face of uncertainty?

Edgar suggests:

What are the humble questions that you’re asking?

Click here to download our free poster packed with questions to guide you.



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